Pricing, Checkout, & Refund Policy

Effective Date: January 2, 2025

This Pricing, Checkout, and Refund Policy governs all transactions made on the Hidevs platform, a brand of Just GenAI, Inc. Please review this policy carefully before making any purchase. By using our services, you agree to the terms outlined below.

1. Pricing

1. Transparent Pricing: All prices for services, courses, and products are listed in U.S. Dollars (USD) and are exclusive of applicable taxes unless otherwise stated.
2. Price Changes: The Company reserves the right to modify prices at any time. Any changes will not affect purchases already completed but will apply to future transactions.
3. Promotional Offers: Discounts or promotional prices may be offered at the Company's discretion. These offers are time-limited and subject to additional terms and conditions.
4. Subscription Fees: Certain features or services may require subscription payments. Subscriptions are billed monthly or annually, as selected at checkout.

2. Checkout Process

1. Account Requirement: You must create an account on the Hidevs platform to complete any transaction.
2. Payment Methods: We accept major credit cards, debit cards, and other digital payment methods as displayed during checkout. Payments are processed securely via trusted third-party payment processors.
3. Order Confirmation: Upon successful payment, you will receive an email confirmation with details of your purchase. Please ensure that your email address is accurate and active.
4. Failed Transactions: If a payment fails, please verify your payment details and retry. Persistent issues should be reported to our support team at deepak@hidevs.xyz.

3. Refund Policy

1. General Refund Policy:
   • All sales are final. Refunds will not be provided except as required under applicable law or as explicitly stated in this policy.
2. Eligible Refunds: Refunds may be granted in the following cases:
   • Duplicate payments for the same service.
   • Technical issues that prevent access to purchased content, provided these issues are reported within 14 days of purchase.
   • Subscriptions canceled within a 7-day "cooling-off" period for first-time subscribers.
3. Non-Refundable Items:
   • Customized courses or services.
   • Completed live sessions, workshops, or events.
4. Refund Process:
   • To request a refund, contact us at deepak@hidevs.xyz with proof of purchase and a description of the issue.
   • Approved refunds will be processed within 10 business days and credited to the original payment method.
5. Chargebacks: Any unauthorized chargebacks will result in immediate account suspension and may incur additional fees to recover costs associated with the dispute.

4. Subscription Cancellations

1. Cancellation by User: Subscribers may cancel their subscription anytime via their account settings. Cancellations will take effect at the end of the current billing cycle.
2. Cancellation by the Company: The Company reserves the right to cancel subscriptions for misuse of services or violation of Terms and Conditions.
3. No Partial Refunds: Canceling a subscription mid-cycle does not entitle the subscriber to a prorated refund.

5. Contact Information

For any questions about this policy or issues with payments, please contact:

• Email: deepak@hidevs.xyz
• Address: 8 The Green STE A, Dover, DE 19901, United States

By completing a purchase on the Hidevs platform, you acknowledge that you have read, understood, and agreed to this Pricing, Checkout, and Refund Policy.